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EK360 Insights hub

Welcome to the EK360 Insight Centre – your space to explore the latest evidence, evaluations and sector research shaped through our work across Kent and Medway. Here you’ll find clear, accessible analysis that highlights emerging trends, community experiences and the real‑world impact of local services.

Featured report

Between July 2025 and June 2026 we spoke to 163 individuals in the Dover and Folkestone & Hythe districts about their experience of health and social care services. Understanding their experiences can help inform what Neighbourhood Health looks and feels like from a patient perspective and how Neighbourhood Health can improve patient outcomes.

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Our most recent Insights

Recent Insights

Our latest Insights reports draw on real experiences from local communities, bringing together what people are telling us with our expertise in engagement and research. Each report moves beyond gathering feedback, offering clear insight and practical recommendations that organisations can use to improve services. They reflect our continued focus on making sure voices that are often missed are heard, and that those voices lead to real, meaningful change.

Simone Woods

The changing face of GP receptionists

9 November 2026

Simone Woods

Insights into 111

30 October 2026

Simone Woods

Building Blocks of Life: Chatham

30 October 2026

All Reports

All reports

This is where you’ll find all of our EK360 Insight reports, covering health, social care, and community prevention. Use the search and tags below to explore our library and find the insight most relevant to you, from deep dives into lived experience to evidence that supports better decision-making and service improvement.

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To find out more about any of our reports, or for tailored Insights to your business or service, email us on hello@ek360.co.uk.

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How helpful has your GP website been during Covid?

23 September 2020

How did people cope during lockdown in May?

10 July 2020

How are you coping? We're here to listen

2 September 2020

Healthwatch Kent Annual Report 2019/20

29 June 2020

How did people cope during lockdown in June?

19 August 2020

Healthwatch Medway Annual Report 2019/20

29 June 2020

Kent Care Homes & Covid: The Reality

6 August 2020

How did people cope during lockdown in April?

22 May 2020

Articles that contain ''

What did you tell us in March 2021?

6 May 2021

How do people feel about living in Halling and Cuxton?

16 May 2025

What have we achieved in 2021?

28 June 2021

Life in Rochester: What residents really think

14 June 2025

Pharmacies learning lessons in Covid

5 July 2021

How residents feel about life in Strood

22 July 2025

What did we hear in September 2021?

1 October 2021

What's it like living in Lordswood and Walderslade?

21 August 2025

The Marmot Principles

The Marmot Principles

The Marmot Principles highlight the key social factors that influence health and wellbeing, such as early life experiences, education, employment, living conditions, and community environments. They emphasise that health inequalities are shaped by the conditions in which people are born, grow, live, work and age, and that addressing these wider determinants is essential to improving outcomes. ​

Marmot Places look to improve the health of their communities following the 8 principles. The 8 principles are grounded in over 4 decades of research from Professor Sir Michael Marmot.​​

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Below, you can use the buttons to explore all of our reports and insights, organised by each Marmot Principle, to see what we are hearing from local communities.​

What changes have we secured to the CAMHS service?

1 January 2018

Focus on nursing care at home on the Isle of Sheppey

27 March 2018

Healthwatch Kent's annual report 2018

30 June 2018

Insights into being discharged from hospital in East Kent

1 July 2018

Principle one - give every child the best start in life

Principle two - enable all children, young people and adults to maximise their capabilities and have control over their lives

Principle three - create fair employment and good work for all

Principle four - ensure a healthy standard of living for all

Principle five - create and develop healthy and sustainable places and communities

Principle six - strengthen the role and impact of ill health prevention

Principle seven - tackle racism, discrimination and its outcomes

Principle eight - pursue environmental sustainability and health equity together. 

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To learn more about the Marmot Principles, visit the Medway Council website.​​​

Local Insight News

Local Insight News

In our Local Insight News, we look at what we are hearing on a local scale across Kent and Medway.

 

What are people saying in your area?

Click on the areas on the map to read the Local Insight News,

or click though the links below.

How can we help your business?

Get in touch with our team today for tailored customer Insights to drive positive change for your business.

Email us on hello@ek360.co.uk.

Where can you find us?

The Old Court House, 8 Tufton St, Ashford TN23 1QN

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