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How we work

We deliver expert engagement and insight that helps organisations make better decisions and improve outcomes, especially for communities they struggle to reach.

Across different parts of EK360, including Mental Health Voice, Hypertension Heroes, the Lived Experience Academy, and our role hosting Local Healthwatch, we work to create routes for people to share lived experience, shape services, and generate insight that reflects how health and care is experienced in reality.

Through inclusive engagement, co-production and qualitative research, we work with communities — particularly those seldom heard — to gather honest, evidence-based insight. We don’t just collect feedback; we turn it into actionable insight that informs decision-making, supports service improvement, and drives positive change for both organisations and the communities they serve.

Click the buttons below to find out more about parts of EK360.

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Where can you find us?

The Old Court House, 8 Tufton St, Ashford TN23 1QN

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