engage
reflect
improve
Using real people's stories to create real change
We want to help you use customer insights to drive positive change for your service.
EK360 are experts in helping to design a solution to your business challenges.
We can reach the people you may find it hard to find and use the feedback they give us to help design solutions that work.
By applying clear thinking, creative problem solving, and well-structured advice, we will help you tackle your issues, mitigate risks and capitalise on opportunities.
We are independent in our outlook and our ownership, dedicated to big consultancy thinking, coupled with bespoke, innovative service.
Thought Leadership
We turn real community insight into actionable strategies, setting the benchmark for co‑production and evidence‑based improvement in health and social care.
Engagement Specialists
Our team of expert engagers know our communities in and out. We combine deep local knowledge with innovative methods, ensuring every voice - especially the hardest to reach - shapes health and social care decisions.
Stakeholder Understanding
We work with a wide range of stakeholders and have great understanding of niche customer wants.
As engagement experts, we are often commissioned to help organisations to hear from particular communities.
When we combine the feedback we hear, and analyse the themes and trends, this becomes a powerful, collective voice. It is our job to ensure the right people hear that voice at the right place, at the right time.
We are skilled at presenting our findings to cut through the day to day noise and ensure people can digest the information and be in a position to act on it.
Almost 47% of residents told us they rarely or never wake up feeling refreshed, and 68% are sleeping less than they think they need. Poor sleep is linked to stress, health issues and exhaustion—yet over half of people said they’re unsure how to improve it.
links to include:
Find out what’s keeping Medway awake and what could help—read the full report now at healthwatchmedway.com.
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Half of Medway Wakes Up Tired
Insight
Almost 47% of Medway residents told us they rarely or never wake up feeling refreshed, and 68% are sleeping less than they think they need. Poor sleep is linked to stress, health issues and exhaustion—yet over half of people said they’re unsure how to improve it.
Find out what’s keeping Medway awake and what could help — read the full report now.
Almost 47% of residents told us they rarely or never wake up feeling refreshed, and 68% are sleeping less than they think they need. Poor sleep is linked to stress, health issues and exhaustion—yet over half of people said they’re unsure how to improve it.
links to include:
Find out what’s keeping Medway awake and what could help—read the full report now at healthwatchmedway.com.
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Safety Tops the List of Local Concerns in Gillingham
Insight
Most of the Gillingham residents we spoke to told us that issues like crime and anti-social behaviour affect their daily lives, with many saying they’d feel more comfortable going out if safety improved. This insight highlights the importance of creating safer, more welcoming spaces for everyone.
Discover what else matters to people in Gillingham — read the full report now.
Almost 47% of residents told us they rarely or never wake up feeling refreshed, and 68% are sleeping less than they think they need. Poor sleep is linked to stress, health issues and exhaustion—yet over half of people said they’re unsure how to improve it.
links to include:
Find out what’s keeping Medway awake and what could help—read the full report now at healthwatchmedway.com.
The Value of Lived Experience
Thought Piece
Why is Lived Experience so important?
EK360 is passionate about the representation of lived experience across the system. Follow us on Linkedin to read our thoughts on lived experience, representation and the health and social care system as a whole.
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Everything we do benefits our community
We are a Community Interest Company.
That means that any profits we make are reinvested to improve the lives of other people. So by working with us, you will be helping yourself and others.
Don't just take our word for it!
“When we needed help to create our 'Lighten the Load' campaign, we knew EK360 could help us.”
“EK360 was invaluable in providing evidence to support our national lottery bid. They have obtained priceless insights into how we can continue to provide and improve on our services.”
"EK360's innovative approach and ability to reach unique communities has been a breath of fresh air."
We work with organisations all over Kent and Medway
