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We're proud of what we have achieved this year! Our volunteers have worked hard to ensure your experiences are heard by the right people and changes can be made as a result.
If you want to know the details about what we've achieved in the past year and what we will be focusing on for the year ahead, then this is the document for you.
You can read a few examples of how we have helped people who have called our Helpline and the difference we've made to services. You'll also get to hear from our wonderful volunteers about what they are proud of this year.
Take a read and let us know what you think.
The highlights
We'd had lots of great moments last year but here are a few key highlights. In 2020 - 2021 we:
made life a little bit easier for Personal Assistants
ensured PPE is free for all Personal Assistants
ensured Care Homes got their voices heard by the right people
helped Hidden Carers to get support
