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Find out what Healthwatch has done to better understand people's experiences of social care services and what can be done to help people plan better for their future care needs.
Summary
It is a critical time for social care. The government’s review and upcoming green paper offers a chance to reform, improve and develop the capacity of the sector so that it is fit to meet the current and future needs of our population.
Healthwatch wants to ensure that the green paper focuses on what matters most to people who are currently using or will need to use these services in the future.
This briefing summarises what Healthwatch has found through their research.
Five findings from their research
Many people don't know how care is funded and expect it will be free at the point of use
Most people have given 'little thought' to their future care needs
Individuals want to know if a care service is safe, will meet their needs and the comparative cost
Many people don't know where to go for information to help them plan
People want a reliable and trustworthy source for advice on social care
