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What did Medway residents tell us in October?

13 November 2020

Every month during the pandemic, we have been sharing with decision makers what life is really like for you right now.


In October, you talked to us about a whole range of issues. Key themes are:

  • difficulties getting to see your GP

  • confusion about the latest lockdown rules

  • feedback about Covid testing

  • challenges to see a dentist

  • the impact caused by lack of face to face mental health services


I have been trying to get hold of the Doctors surgery on and off for at least 2 weeks now. Every time, I am around 26th in the call queue.

Medway resident

I like our GP's new system. It has meant I've actually spoken to someone and had tests organised very quickly. Before Covid, I spent a long time re-dialling the surgery early each morning, only to be told try again tomorrow. This has worked.

Medway resident




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