Spotlight on GP services: What are we hearing?

Since April 2017 we have heard from 365 people about their experience of GP services in Kent.

Although we hear lots of positive stories, we've heard 394 negative comments.

Summary

We heard about some key issues including:

• Waiting times & difficulties getting an appointment

• Quality of treatment

• Staff attitudes & customer service

• Complications with referrals

• Medicine management

• GP closures & mergers

Read our report for all the details.