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Improvements to hospital discharge in North Kent

24 September 2019

Thanks to you, we have been able to improve people's experience of being discharged from hospital in North Kent.


Summary

We've been working in North Kent for the past two years to improve the experience of people being discharged from Darent Valley Hospital.


145 people, including professionals, shared their experiences of the discharge process and we're delighted to announce a series of changes as a result.


Key findings

  • More patients are being discharged quicker from hospital with the support they need 

  • Help is now available for people who need help making space at home for equipment 

  • Organisations involved in your discharge are working closer together

  • Care homes and the hospital now have a better relationship

  • Information is available to help patients know what to expect during their stay in hospital and subsequent discharge.

  • The needs of Carers are now more widely recognised

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