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Who do we work with?

Change is not something that can be achieved by one organisation alone: we work in partnership with a range of organisations large and small.

We’re very lucky to work with some great organisations and inspiring people.

Some organisations commission us to do bespoke work for them; others we have a contract with; whilst others we work with because we believe in what they are trying to achieve and know that we can make a difference together.

“Thank you. Your findings are really clear and have helped us to focus on the real issues.
“Thank you. Your findings are really clear and have helped us to focus on the real issues.
“Thank you. Your findings are really clear and have helped us to focus on the real issues.
“Thank you. Your findings are really clear and have helped us to focus on the real issues.

EK360 report underlines uniqueness of 21 Together’s invaluable services

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EK360 was delighted to be commissioned by 21 Together, a Kent charity supporting children and young people with Down’s syndrome, their families and those who work with them.

 

The findings were overwhelmingly positive with almost all parents and carers reporting on the uniqueness of the services offered by 21 Together and that they had not found them offered anywhere else.

Impressively, over 90% of parents and carers reported that they felt that the 21 Together services had impacted positively on their child in several areas, most notably, developed communication skills, increased confidence and an improved ability to focus and concentrate.

 

As well as the children and young people, EK360 found that 21 Together equally impacted on families, with 90% of parents and carers reporting that they had benefitted both emotionally and practically from the 21 Together groups.

 

21 Together confirmed: “EK360 was invaluable in providing evidence to support our National Lottery bid. Beyond that, they have obtained priceless insights into how we can continue to provide and improve on our services, so that everyone has the right to live their lives to the fullest of their potential.”

 

Sarah, mum to Joseph, explains how the difference made by 21 Together cannot be underestimated: “Thanks to expert advice available from 21 Together, we managed to get more speech and language support for Joseph in his school, as well as recommending more regular occupational therapy. Before 21 Together, it was a horrible time and Joseph was in danger of being written off. We are so lucky to be part of 21 Together.”

Sue Alder, EK360 MD, expands: “We pride ourselves on our independent yet empathetic approach to a project, which proved a perfect fit for the independent service evaluation of 21 Together’s five groups.”   

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National Trust

The National Trust enlisted our help to understand how people with disabilities accessed Scotney Castle.

 

They wanted to hear about people's experiences and what they could do to make it easier for people to visit and enjoy.

Office for Health Improvements & Disparities

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Evidence shows that the numbers of people within certain communities who are not getting their blood pressure checked are alarmingly high.

 

We’re currently working on a pilot in Folkestone, Gravesend & Gillingham alongside the British Heart Foundation. 

 

“We’ve worked together to reach people who wouldn’t normally go to their GP to get their blood pressure checked. EK360 are building capacity within communities and voluntary organisations, offering people the opportunity to get their blood pressure checked in locations that are easy and familiar to them. We’re looking ahead to the next phase of our work together to help even more people.”

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Carers First

"We drew on their expertise to enable us to engage and listen to carers from across the UK in a short space of time. In just a few short weeks they helped us to reach 1,200 carers and analyse everything that they told them. Their findings and accompanying case studies that illustrated the real issues carers are facing, has shaped the support we’re offering through our national campaign." 

Support the campaign here.

Maidstone & Tunbridge Wells

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When Maidstone & Tunbridge Wells NHS Trust needed to explore options for the future of their Cardiology service, they came to us to enable them to hear the thoughts and ideas of the public.

We reached people from particular communities who often don't get their voices heard as much as others including people who live in areas of deprivation, people with disabilities and people from the LQBTQIA+ community. 

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East Kent Hospitals 

Our expertise in facilitation and co-production enabled us to lead the creation of a new involvement strategy and staff team at East Kent Hospitals.

 

"We brought EK360 in to help us create both a strategy and a model, that would enable us to hear from our patients and our communities, and act on their feedback to generate positive change."

Maidstone & Tunbridge Wells NHS Trust

“Thank you. Your findings are really clear and have helped us to focus on the real issues.

We designed and created a new and sustainable model to enable Maidstone & Tunbridge Wells NHS Trust to hear feedback from their patients and use it to generate positive change. Delivered during the Covid pandemic, the model needed to adapt to enable the Trust to engage with their patients virtually.

“Thank you. Your findings are really clear and have helped us to focus on the real issues.

Kent County Council

We hold the contract for the award winning Healthwatch Kent and have done since 2012. Listening and engaging with people and communities from every corner of Kent, we’ve been able to make sure their views and experiences are heard by decision makers and influence services as a result. The Kent wheelchair service is just one example of a service that has improved as a result of our involvement. Learn more 

Public Health Kent

We created two innovative films showcasing how Covid impacted peoples lives and how their experience changed as the pandemic progressed.

 

The raw and emotional insights were used to inform the Council how best to support peoples’ mental health and isolation.

“Thank you. Your findings are really clear and have helped us to focus on the real issues.
“Thank you. Your findings are really clear and have helped us to focus on the real issues.

Kent & Medway Mental Health Trust

Commissioned to undertake an independent review of the Trust’s service user groups, we listened to 74 people including patients, professionals and carers about how the current structure works.

Reflecting on what we heard and the gaps we identified, we designed a new model to enable the Trust to hear from all voices to improve services.

Kent & Medway Cancer Alliance

"EK360 helped us to understand the barriers that some communities face around endoscopies. The feedback they gathered gave a rich insight into how we could resolve some of the issues. Plus they delivered the project a month early!"

“Thank you. Your findings are really clear and have helped us to focus on the real issues.
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